¶ EvolutionAnywhere server connection error
If you try and start a current or new EvolutionAnywhere connection but the stauts remains "Stopped".
Navigate to your Task manager > Services
- Seach for EvolutionAnywhere
- Right click > restart the restart the EvolutionAnywhere Service.
- Navigate back to EvolutionAnywhere and Start the connection again
¶ Setting up a log file
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Set up a log file
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Navigate to C:\ProgramData
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Open a new File called "ICE Systems" within that file open another called "ice"
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In the ice file you will notice it auto populates with a log file.
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You can let this log file gather data until your connection drops again, then email a copy of the log file to support@evolutionanywhere.com
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The EvolutionAnywhere support team will get back to you after further analysis of the logs.
Link to Quick-Access-Guide